Association Operations And Compliance

Operations Oversight

Core APIs

• GET /shipments/admin
• GET /shipments/{id}
• GET /cargos
• GET /cargos/{id}
• GET /single-use-certificates
• POST /single-use-certificates/{id}/approve
• POST /single-use-certificates/{id}/reject
• GET /documents

Complaints, Disciplinary, Ratings

Core APIs

• GET /complaints
• GET /complaints/{id}
• PUT /complaints/{id}/status
• GET /disciplinary/admin/all
• POST /disciplinary/admin
• GET /ratings
• GET /ratings/stats

Compliance Dashboards

Core APIs

• GET /association/compliance/kenya/dashboard
• GET /association/compliance/tanzania/dashboard

Common Failures

• Complaint transition invalid:
• verify workflow state and transition policy
• OTP decision mismatch in company portal:
• re-fetch certificate status and check notification propagation